Project

Ombak Booking

A reservations platform that lets Lombok tour and stay operators take bookings directly and sync availability across channels.

[ product shot — booking ]
IndustryTourism & Hospitality
Scope of WorkProduct Strategy · UI/UX · Engineering
PlatformWeb App + Channel Sync
Timeline9 weeks
Year2024
Key Result
+52% direct bookings

Owning the booking flow cut reliance on high-commission marketplaces.

Overview

Project Overview

Local operators depended on high-commission marketplaces and managed availability by hand across channels.

We built a direct booking platform with real-time availability sync, so operators keep more revenue and never double-book.

  • Direct booking flow operators own end to end.
  • Real-time availability sync across channels.
  • Mobile-first for on-the-go guests.
Outcome

Delivered Results

Operators take more direct bookings, pay fewer commissions, and manage everything from one calendar.

  • Direct bookings up by half.
  • Zero double-bookings after channel sync.
  • Lower marketplace commission costs.
[ lifestyle / context shot — 16:8 ]
We finally own our bookings instead of renting them from a marketplace.
GW
Gede Wirawan
Founder, Ombak Tours
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