Project
Pesona POS
A cloud point-of-sale that keeps selling whether the connection is up or down — built for retail and F&B operators across the archipelago.
[ product shot — POS screen ]
Key Result
99.9% uptime at the till
Offline-first sync means a dropped connection never stops a sale.
Overview
Project Overview
Pesona's merchants needed a till that could survive patchy connectivity without losing a single transaction. The off-the-shelf options either required constant internet or fell apart at scale.
We built an offline-first point-of-sale that queues sales locally and reconciles the moment it reconnects, with a back office for inventory, staff and daily reports.
- Offline-first architecture with conflict-free sync.
- Inventory, staff roles and reporting in one back office.
- Hardware-friendly UI tested on real counter setups.
[ screen — primary view ]
[ screen — secondary view ]
[ screen — admin dashboard, full width ]
Outcome
Delivered Results
Merchants run a full day without worrying about the network, and owners finally see live numbers across every outlet.
- Zero lost transactions during connectivity drops.
- Daily close cut to minutes per outlet.
- Multi-outlet inventory visible in real time.
[ lifestyle / context shot — 16:8 ]
“
We stopped losing sales when the wifi blinked. The team trusts it completely.
BS
Bayu Saputra
Operations Lead, Pesona Retail
More Work